Privacy Policy
Last Updated: Aug 18, 2023
Viridis Labs Inc. (the “Company”, “we”, “us” ) respect and value your privacy and right to privacy. We are committed to protecting the privacy and security of your personal information. This privacy policy (the “Privacy Policy”) explains, amongst other things, what personal information we process, for which purposes we process your personal information, with whom we share your personal information, for how long we hold your personal information for, how to access and update your personal information, and where to go for further information or to lodge a complaint. The Privacy Policy also sets out how you can access certain information that we may collect about you. Please read the Privacy Policy to gain an understanding of how we handle your information collected on viridislabs.ca (the “Site”).
Please note that the Site may contain links to other third-party websites that are not controlled, affiliated, or operated by us. The Privacy Policy does not apply to such third-party websites, and we are not responsible for the content of such third-party websites or the privacy practices of such third parties. We encourage you to request and review the privacy policies of any third parties upon disclosing Personal Information to such parties or when visiting such third-party websites.
Personal Information
In this Privacy Policy, personal information means information about an individual whose identity is readily apparent or can be reasonably ascertained from the information as further defined under applicable privacy laws (“Personal Information”). In using or purchasing our services, products or websites, you may provide us with personal information, including without limitation:
- Contact and identification information, such as name, address, telephone number, date of birth, e-mail address, utility account information and social security number, and other identification information
Account credentials, such as username and password, that you use to log in to your existing utility provider. We may do so by presenting you with a log-in interface like your existing utility provider’s interface.
When you choose to make a payment to us through our services, your payment-related information, such as credit card or other financial information, is collected and stored by our third-party payment processor on our behalf.
Customer relationship information, such as customer service requests, inquiries, and complaints including information necessary to try to resolve the aforementioned
Additional information as otherwise described to you at the point of collection or pursuant to your consent
- If you decide that you wish to apply for a job with us, you may submit your contact information and your resume online. We will collect the information you choose to provide on your resume, such as your education and employment experience.
Our services and websites may automatically collect certain Personal Information about you. This Personal Information may be used to help us design our services and websites to better suit your needs. This personal information may include any of the following:
- Billing, credit, and/or payment history
- IP address(es) and related, inferred general location information, electronic device information and any web browsers, search engines, operating systems, domain servers or platforms you use
- Online identifiers to enable ‘cookies’ and similar technologies
- Log-in information, including but not limited to, date and time of your visit or use of our services
Personal Information does not include any information that is aggregated or otherwise anonymous.
How we process Personal Information
The personal information covered by this Privacy Notice is only processed:
- With your explicit consent
- Where it is necessary to carry out and/or conclude transactions, requests, and/or contractual obligations with you
- Where it is necessary to comply with a legal or regulatory obligation which we are subject to
- Where it is necessary for the purpose of legitimate interests pursued by us, except where such interests are overridden by the interests or rights of individuals
- Where it is necessary for the legitimate interests, such as for marketing and promotional purposes, for providing offers tailored to your preferences, for detecting and investigating fraud, and/or responding to security threats
Where the processing is based on consent, you have the right to withdraw your consent at any time. This will not affect the validity of the processing prior to the withdrawal of consent.
Regarding Children's Personal Information
We do not knowingly collect, maintain, use or process personal information from individuals under the age of 13 and no part of our websites or services are directed to children. If you are under 13 years old, please do not send us your personal information; for example, your name, address and email address. If you wish to contact us in a way which requires you to submit your personal information (e.g., for education purposes or innovation events), you must get your parent or guardian to do so on your behalf. If you are aware of or know that a child the age of 13 has provided us with personal information in violation of this Privacy Notice, please contact us.
Consent of collection of information
By submitting your Personal Information to us and the Site, you agree and consent to the collection of your Personal Information and consent to the use, disclosure and transfer of Personal Information in accordance with the provisions of the Privacy Policy. You may always refuse or withdraw your consent by contacting us. You understand that if you withdraw your consent, we may not be able to continue to offer our services that are depedent on Personal Information to you.
Your rights in relation to your personal information
The Site currently does not recognize or respond to browser-initiated Do Not Track (DNT) signals, as the Internet industry is currently still working on establishing ‘Do Not Track’ standards, and no accepted standard on how to respond to such signals exists.
Do Not Track signals
The Site currently does not recognize or respond to browser-initiated Do Not Track (DNT) signals, as the Internet industry is currently still working on establishing ‘Do Not Track’ standards, and no accepted standard on how to respond to such signals exists.
The legal basis of this Privacy Policy
The Site and the Company abide by all relevant Ontario and Canadian laws in all aspects of our operations. As such, we abide by all the rules outlined in the Canadian Anti-Spam Laws (CASL) and the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy is also compliant with Generate Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) regulations.
Who to contact if you have a query, concern or complaint about your personal information
If you have any issues, queries or complaints regarding the processing of your personal information, or simply would like to know more about how we process your information, please contact us at contact@viridislabs.ca.
Revisions to this Privacy Policy
This Privacy Notice may be updated over time. We reserve the right, in our discretion, to change, modify, add or remove portions of this Privacy Policy at any time and from time to time. We will treat your continued use of the Site following such revision as your acceptance of the revised terms. All revisions will be posted to the Site and will apply to any Personal Information collected on or after the date posted. We will obtain the necessary consents required under applicable privacy laws if it seeks to collect, use or disclose your Personal Information for purposes other than those to which consent has been obtained, unless otherwise required or permitted by law.
